Appointments

If you need a same-day appointment:

• Use the NHS app to book an appointment directly
• Phone us from 8am on 0161 357 2260

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To request a routine appointment:

• Phone us/Visit the surgery from 8am on 0161 357 2260
• Use your NHS App to book an appointment

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

We will see all children aged 5 years and under on the same day where clinically necessary. If your child is unwell and you feel they need to be seen urgently we encourage you to ring our reception team for an appointment, you may be asked questions regarding the problem so that a doctor can determine whether the medical issue is urgent or can be dealt with routinely.

We may also offer you an appointment for your child at the Paediatric Service which is based at the Integrated Care Centre.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• Coughs
• Colds
• Sore throats
• Tummy trouble
• Aches and pains
• Athlete's foot
• Conjuctivitis

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment but may need a referral.

Most pharmacies have a private consultation room. This allows you to discuss issues without being overheard.

There are 7 clinical pathways:

• Sinusitis - 12 years and over
• Sore Throat - 5 years and over
• Acute Otitis media - 1-17 years
• Infected insect bites - 1 year and over
• Impetigo - 1 year and over
• Shingles: 18 years and over
• Uncomplicated UTI: Women 16 to 64

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30am. All visit requests will be telephone triaged prior to a visit being made.

You may only request a home visit if you are housebound or are too ill to visit the practice. 

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the appointment to someone else.

To cancel your appointment:

• Use your NHS account (through the NHS website or NHS App)
• Phone us on 0161 357 2260 and use our automated cancellation sytem
• Reply CANCEL to your appointment reminder text message

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

Appointments are available Monday – Friday 6.30pm to 9pm and Saturday 9am to 5pm.

The service is provided at Ground Floor of the Integrated Care Centre, New Radcliffe Street, Oldham OL1 1NL.

To book your appointment call the reception on 0161 628 3628.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life threatening emergency, please dial 999.